Facebook Messenger and its AI chatbots - should the enterprise care?

Facebook Messenger's AI chatbots were rolled out with hyperbolic fanfare - and mixed reviews. As messaging becomes a platform unto itself, should the enterprise be paying attention?
Facebook Messenger's AI chatbots were rolled out with hyperbolic fanfare - and mixed reviews. As messaging becomes a platform unto itself, should the enterprise be paying attention?

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Facebook Messenger and its AI chatbots - should the enterprise care?

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